Front Desk Receptionist

Part-Time

Positions Summary:

HWCCC is seeking a Part-time Front Desk Receptionist that is interested in working in the mental health field! You will be supporting the organization through a variety of administrative tasks! The ideal candidate is a team player who is positive, friendly, confident and loves building relationships with the clients. They should be detail-oriented and organized, with the ability to multi-
task and prioritize. If you are looking to work part-time in Laurel, MD please apply. Immediate hire.

Responsibilities:

Opening and closing office.
Ensuring the client areas are clean and organized.
Greeting all staff and visitors with a friendly, warm, professional, and courteous manner.
Determining the nature of onsite visitors, ensure visitors sign-in, and notify the appropriate person of their arrival.
Answering incoming calls, determining caller’s needs, and transferring to the appropriate person or department.
Responding to all emails and request in a timely manner.
Printing and making copying documents as requested.
Managing room reservation requests and updating Google calendars with the status of reservation.
Ordering and maintaining office supplies, including reporting to your supervisor when supplies need to be ordered.
Assisting with meetings, to include taking minutes, room set up, ordering meals, and coordinating deliveries.
Following proper escalation procedures to handle crisis with clients, visitors, or staff.
Attend mandatory trainings
All other assigned duties.

Salary:

$15- $18 hourly

Qualifications:

High School education or Associate’s Degree with experience in the front desk in a Medical or
Mental Health Office.
1+ years of customer service experience.
Must be proficient with technology and office equipment.